New, Free Digital Weight Management Programme

If you are living with obesity and  also have diabetes or high blood pressure, or both, you could benefit from the new, free 12-week NHS Digital Weight Management Programme. You can access the programme through a referral from us.

It can be hard to keep healthy and active but the free NHS Digital Weight Management Programme can help you develop healthier eating habits, be more active and lose weight. The programme is available on your smartphone, tablet or computer.

If you would to be referred please contact us.

To read a leaflet about the programme, click here.


National Data Opt Out – General Practice Data for Planning and Research (GPDPR)

Patients wishing to have a National Data Opt Out (NDOO) applied to their data will need to request this via the ‘Your Data Matters’ site or by making a phone call to the number supplied on that web site.   

The National Data Opt Out will still allow patients personal confidential and special category data to be gathered from their GP surgery by NHS digital but will be excluded from planning or research activities.

Type 1 Opt Out

Patients may opt out of having their personal confidential data being extracted or shared by the GP practice for purposes other than their individual direct care. 

Patients can request that a Type 1 Opt Out is applied to their medical record, this means that before the GP practice wish to share patients details for anything other than the patients individual direct care, they have to exclude those patients from their search criteria.

It also means that when NHS Digital extract patient data from GP practices in order to inform Planning or Research those patients will be excluded from the extraction. It does not apply to the data NHS Digital collects from other health providers.

If you wish to register a Type 1 Opt-out for the first time with us, this should be done by returning this form to us. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.

If you register a Type 1 Opt-out after your patient data has already been shared with NHS Digital, no more of your data will be shared with NHS Digital. NHS Digital will however still hold the patient data which was shared before you registered the Type 1 Opt-out.

Type 1 Opt Out Form – PDF Version

Data provision Notice DPN

Waiting for an Appointment with the Hospital?

As you all know due to the pandemic, like us, all NHS services are under extreme pressure. This does mean that more of you than usual are waiting for hosptial appointments.  Unfortunately we do not have any control over the waiting lists and if you have queries you need to speak with the hospital direct.

There is also a new website that supports people waiting for a hospital appointment, operation or treatment, and gives them advice and support while they wait. This includes access to average waiting times at their hospital and other useful advice and local services.

Click here to access the My Planned Care website.

Patients can check the website of their allocated hospital for any information they may need before contacting their hospital. Carers, friends, relatives and NHS teams can also see this information and, if needed, help guide people through the detail.

The site is easy-to-use and updated weekly with other advice and information on how to manage pain, keeping healthy, looking after their mental health, accessing financial help and other local support services. The site can also help people to prepare for their appointment or operation, including practical suggestions about how to manage symptoms and help prevent these from getting worse.

For additional phone numbers please see our Useful Links & Numbers page.

Thank you for your understanding and patience.


Zero Tolerance to Abuse

ZERO TOLERANCE – Our team are experiencing increasing levels of threatening or abusive behaviour from patients.  This is NOT acceptable.
NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.  Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice.  Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.  Our staff are here to help you, please treat them with respect.

Zero Tolerance Poster

Patient Access App/Web Site – Now asking patients to set up two-factor authentication

If you’re logging into the Patient Access App/web site to order medication/book appointments, the system providers now seem to be asking patients to set up two-factor authentication. If you’re having issues with this just click on the ‘Support Centre’ link on the sign in page and that will take you to more information. If you still have issues setting this up, an alternative is to start using the NHS App instead. You’ll also need to set this up if you have not done so already, but we understand that it is easier to use.