News & Announcements

Adult Social Care (ASC) has created new online information – Equipment and Technology information that can help you in your home – that includes different ideas and suggestions on how smart technology and equipment can help to improve people’s independence at home, and provide practical assistance to help with daily living.

There are a vast range of products available from high street retailers that can make such a difference to people with basic everyday tasks and developments like voice-activated technology means you can do things without leaving their bed or chair.

Surrey County Council have assessed technology on offer and have created this listing.

Other useful links are included in their Staying Independent pages Staying independent – Surrey County Council

Please click here for details of how to access affordable transport from the Rushmoor Voluntary Services.

 

 

 

ZERO TOLERANCE – Our team are experiencing increasing levels of threatening or abusive behaviour from patients.  This is NOT acceptable.
NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence.  Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice.  Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.  Our staff are here to help you, please treat them with respect.

Zero Tolerance Poster

Our practice is collaborating with NHS Business Services Authority (NHSBSA), which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service

 

Please click on this link to read our latest infection control annual statement.

 

 

Have you seen our ‘Self Care Aware’ leaflets?  The five surgeries in Aldershot worked together to produce some leaflets and other items to help all our patients access the most appropriate service for their care.  Two of our documents are linked below and they contain lots of useful information.  Please do download them to read and keep handy or simply drop into the surgery and pick up your own copy.  We have some other information in the surgery that you may also find useful.

Self Care Information to keep by your phone

Self Care Leaflet with more detailed information

 

We are pleased to say that we now take debit and credit card payments using a secure system.  We accept all the major credit cards, via chip/pin or contactless payments.

This will streamline payment for any chargeable items.

 

GP Services available until 8pm

Evening and weekend access to GP and Nurse appointments launches for all patients in Aldershot.

Local people now have access to later appointments as GP services will be available until 8pm thanks to a new scheme introduced in our area.

Weekend appointments will also be available for routine GP services. The changes mean an increase of opening times and forms part of the CCG’s commitment to improving access to healthcare for local people.

This will not be a walk in service, patients must have an appointment and should contact their own GP Practice in the usual way to book these new appointment times.

All the Aldershot practices have teamed up to offer appointments for local patients but these may not always be at your usual practice or surgery – all the options will be explained to you by the receptionist when you are booking your appointment.

Those who feel unwell are still urged to contact their local pharmacy, GP or phone 111, the NHS non-emergency telephone number; to reduce the pressure on A&E departments and hospitals.

As per Government regulations, this practice offers the facility for patients to view online, export or print detailed coded information held in their own records.

To access this information just log into Patient Access and click on Medical Record.  If you do not yet have a log-in, just ask one of the reception team to print you a log-in sheet.

 

The NHS Friends and Family Test

The NHS Friends and Family Test (FFT) is an opportunity for you to easily provide feedback on the services that we provide at The Border Practice.  We value your feedback as it helps us to develop our services.

Please just click on the link below to start the short survey.  Should you not wish to complete the survey on-line, please ask one of our team for a printed copy.

Access the survey by clicking here