As you all know due to the pandemic, like us, all NHS services are under extreme pressure. This does mean that more of you than usual are waiting for hosptial appointments. Unfortunately we do not have any control over the waiting lists and if you have queries you need to speak with the hospital direct.
There is also a new website that supports people waiting for a hospital appointment, operation or treatment, and gives them advice and support while they wait. This includes access to average waiting times at their hospital and other useful advice and local services.
Click here to access the My Planned Care website.
Patients can check the website of their allocated hospital for any information they may need before contacting their hospital. Carers, friends, relatives and NHS teams can also see this information and, if needed, help guide people through the detail.
The site is easy-to-use and updated weekly with other advice and information on how to manage pain, keeping healthy, looking after their mental health, accessing financial help and other local support services. The site can also help people to prepare for their appointment or operation, including practical suggestions about how to manage symptoms and help prevent these from getting worse.
For additional phone numbers please see our Useful Links & Numbers page.
Thank you for your understanding and patience.