Patient Online Service

As per Government regulations, this practice offers the facility for patients to view online, export or print detailed coded information held in their own records.

To access this information just log into Patient Access and click on Medical Record.  If you do not yet have a log-in, just ask one of the reception team to print you a log-in sheet.


Named GP for all patients

All patients now have a Named GP.  This GP will have overall responsbility for the care and the support offered via our surgery.  You can still, of course, book appointments to see any of our GPs.  Either select the appropriate name when booking on-line or let our Receptionist know your preference when booking by telephone or in person.  We hope that the continuity of seeing a named GP will be of benefit to you.

Shingles Vaccinations

In line with Department of Health recommendations we are now giving Shingles vaccinations to patients who are aged 70 with some 78 or 79 year olds as a catch up programme.  To check if you are eligible just ask to at reception or a GP/nurse at your next appointment.

Whooping Cough Immunisation for Pregnant Women

The Department of Health have launched a Whooping Cough Vaccination campain for pregnant women between the 28th and 38th week of pregnancy.  We are carrying out this vaccination programme for our patients.  Should you fall into this category, please contact reception, who will make you an appropriate appointment with our nurses.  You can have this vaccination at the same time as the flu vaccination.  Should you have any queries regarding the immunisation, please contact either your midwife or the surgery.

NHS Services Average Earnings

All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.  However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparisons with any other practice.

The average pay for GPs working in The Border Practice in the last financial year was £64,691before tax and National Insurance.  This is for 3 full time GPs and 2 part time GPs who worked at the practice for more than 6 months.

Press Release from the Wessex LMC (Your GP Cares)

GP practices are failing to fill key vacancies as recruitment crisis takes hold.

Some facts about general practice:

General Practice in this country is widely admired throughout the world and is seen to deliver high quality services, available to all, irrespective of their ability to pay, cost effective and trusted by patients.

There are 40,000 GPs in the UK and the average GP looks after about 1,700 patients.

In 2004 there were 240,000,000 consultations with GPs and this rose to 340,000,000 in 2013, which means about 1,000,000 patients, consult with a GP each day.

On average a GP will see about 40 – 45 patients per day.

General Practice received about 8% of the NHS budget yet accounts for 90% of all the patient contacts.

Practices are funded between £60 – £80 per patient per year so less than £2 per person per week.

On the 19th May 2014 Wessex LMCs issued a Press Release, commenting on a survey of GP recruitment and retention. These results were obtained by surveying individual GPs.

This survey made grim reading and has serious implications for the provision of GP services in the Wessex region.

Full details can be found at:

In addition to the survey of GPs, the LMC has also surveyed Practice Managers to understand the problems that Practices face in relation to the recruitment and retention of GPs, Practice Managers and Practice Nurses.

There are 480 Practices in the Wessex region and 275 (57%) Practice Managers responded to the survey about GPs and Nurses and 342 (71%) about Practice Managers.

The key findings were:

  • 66% of practices had a GP vacancy in the last 12 months and 28% have failed to recruit.
  • 54% had a Practice Nurse vacancy in the last 12 months and 20% have failed to recruit.
  • Over 30% of practices report they are currently short of GPs and 27% are short of Practice Nurses.
  • In the next 12 months 6% of Practice Managers have indicated that they intend to retire, 9% reduce their working pattern and 8% intend to leave the profession, a total of 23%.

Dr Nigel Watson, GP in the New Forest and Chief Executive of Wessex Local Medical Committees said “this survey was no surprise following on closely from last weeks result and they should be a wake up call to all.

For many practices the problem of recruitment goes beyond just GPs.

Practice Managers have been saying for sometime that their job has become impossible, with more bureaucracy, rising workload and reduced funding it is therefore no surprise that in the next 12 months over 20% of Practice Managers plan to leave the profession or reduce their commitment.

Practice Nurses have become increasingly important to help deliver a comprehensive service within general practice yet it seems increasingly difficult to recruit Nurses and this compounds the problems with GP recruitment and retention.

General Practice is facing the greatest challenge in a generation. Solutions need to be found urgently, if not the result would be unthinkable.

Dr Chaand Nagpaul, Chair of the BMAs GP committee said:

” GP practices in Wessex, like many across the country, are under relentless pressure from rising patient demand from an ageing population, falling resources and workload being moved from hospitals into the community.

” This survey provides further evidence that GP practices are struggling to recruit the vital staff they need to deliver care to patients in this difficult climate. Without an adequate workforce of GPs, nurses and other healthcare professionals it will not be possible for GP practices to provide enough appointments and services to meet the sheer volume of patients coming through the surgerys doors.

“Patients are getting understandably frustrated by this situation, which is why the BMA has launched the Your GP Cares campaign calling on the government to begin a programme of long term, sustained investment in general practice. Only by facing up to the problems facing GP services will patients get the quality of care that they deserve.”

The finding support evidence nationally from surveys undertaken by the British Medical Association and the current campaign to support general practice:

On-Line Appointment, Prescriptions and Medical Record Service

To access the Patient Access system you will need a log in.  Once you have a log in you can book and cancel appointments, order repeat medication, see your medicaion, allergies, vaccinations and coded information from your medical record On-Line 24 hours a day.

You can request a log in by following this link: or asking the reception team to register you for Patient Access.  Once you are on the registration web site, click on the left-hand green ‘Register’ button to complete your registration.  It will take approximately one working day for the system to update with your new log-in to enable you to order medication.  It will allow you to book an appointment immediately.

Thank you.