Useful Links & Numbers

Useful Telephone Numbers and Web Sites
Organisation Telephone/Web Site
Surgery (for appointments & general enquiries) 01252 344434
Outside of Surgery Hours – for urgent medical advice call 111 111
Emergency Ambulance 999
Frimley Park Hospital (24hr A&E) 0300 614 5000

Royal Surrey County Hospital (24hr A&E) 01483 571 122

Healthier Together – advice and support to help manage the health and wellbeing of babies, children and young people
Hampshire Coronavirus Helpline:

If you are frail or vulnerable and need information, advice or practical help – or if you are feeling lonely, you can now contact this new service.
It is for vulnerable people who don’t have family, friends or neighbours that they call on for help. You can speak to a friendly advisor about what you need and how the service can help.

0333 370 4000

The helpline is open seven days a week from 9am to 5pm

Surrey Covid Support – Community Helpline 0300 200 1008 (Monday to Friday: 8am to 6pm, Saturday and Sunday: 10am to 2pm)
Easy Read Health Information
District Nurses 03000 030050
Age UK 0800 169 6565
Hampshire County Council – Social Care and Health
Hampshire County Council Childrens Services 0300 555 1384


Adult Services (Hampshire County Council) 0300 555 1386
Dementia Friendly Hampshire Guide
Arts 4 Dementia
Rushmoor Borough Council – Health and Support Pages
Benefits Agency @ Rushmoor Borough Council 01252 398914
Citizens Advice Bureau 03444 111 306
Surrey Care Services Directory
Princess Royal Trust for Carers (Hampshire)
Carers Together (Hampshire)
Action for Carers (Surrey)
Hampshire and Surrey Police 101
Friends Together – Bereavement Support Group
Cruse Bereavement Care
Relate 01252 324679
Alcoholics Anonymous
Narcotics Anonymous
Samaritans 116 123
Sexual Health: Hampshire, Portsmouth & Southampton 0300 300 2016
Domestic Abuse Helpline 0808 2000 247
Stop Domestic 0330 016 5112 / /
Acorn Community Drug Services 01483 450256
Trust Crisis Helpline – Out of Hours 0300 456 83 42

SMS texting for people who are deaf or hard of hearing: 07717 989 024

Wellbeing Centre/Safe Haven Cafe, 121 Victoria Road, Aldershot. 6pm-11pm Monday to Friday, 12:30-11pm weekends and bank holidays Link to web site: SafeHavenAldershot
Stonewell – Acceptance without exception
Hampshire Child and Adolescent Mental Health Service
Good Neighbours Network
Let’s Talk About It: This site provides a variety of advice on contraception (including emergency contraception), STI screening services and other advice if you are concerned.
The service is available via a single point of access number, contactable 8am to 8pm 7 days a week on 0300 300 2016

Local Chemists
Chemist Telephone
Boots, Wellington Centre 01252 317444
Heath End, Farnborough Road 01252 323289
Integro Pharmacy (Delivery Only) 01252 447226
Lloyds, Lower Farnham Road 01252 333400
Rowlands Pharmacy, Aldershot Centre for Health 01252 329098
Sainsbury’s, Water Lane, Farnham 01252 718061
Superdrug, Wellington Centre 01252 317295
Tesco Pharmacy, Wellington Avenue, Aldershot 01252 803400
Vernons, North Lane 01252 314018
Wellington, High Street 01252 332551

Information and Advice online for Young People
Organisation Website / Contact
NHS England for Children and Young People
Childline – A national organisation that is a source of huge amounts of support and information on a variety of topics from eating disorders to online bullying to problems sleeping.
CYP – Freephone Crisis Line for young people aged 11-17 years old living in Hampshire & Isle of Wight (excluding Portsmouth & Southampton).

The crisis line will provide immediate access to safe and confidential support for young people who are experiencing difficulty with their mental health. We will provide crisis de-escalation, healthy coping skills and signposting to useful website and app resources.

Freephone: 0300 303 1590

Monday, Tuesday, Wednesday and Thursday 3pm – 8:30pm

Live Well – This is a more general page on the NHS Choices website with lots of links to pages including, alcohol limit levels, healthy eating and even remedies if you’re feeling bloated
Health for Young People
You’ve Changed Therapy
Headmeds – Provides information about what’s in different medications and facts about what they’re used for.
Doc Ready
Carer’s Trust – Young Carers
NHS Online – Young Carers
Action for Children
Mental Health – Leading the fight for a future where all young minds are supported and empowered, whatever the challenges.
Step by Step – A charity working to empower young people and prevent homelessness.
Stonewall – Acceptance without exception
Young Person’s Safe Haven

Is a drop-in, out-of-hours crisis service for young people aged 10 to 17 and for their parents or carers.

Tel:  02380 224 224 or 07918 259361


Monday – Drop-in 6.30pm-8pm (Tel to 10pm)
Wednesday – 5pm-8pm (Tel only)
Thursday – Drop-in 6:30-8pm (Tel to 10pm)
Saturday – Web chat support – 10:30am-1pm


Kooth – Free online counselling for people aged between 11 to 24 years available every day of the year to listen and help.
NHS 111 – Most people are aware that calling by NHS 111 you can get immediate professional healthcare advice and help 24/7 every day of the year. There is a service offered by pressing Option 2 which puts you through to specially trained mental health professionals who will listen to your concerns and help get the support you need.
Winston’s Wish
OCD Youth
Sexual Health – This specific page on NHS Choices provides links to lots of Q&A sections answering concerns that many younger people may have about their sexual health as well as short videos on various topics.
Let’s Talk About It – This site provides a variety of advice on contraception (including emergency contraception), STI screening services and other advice if you are concerned.
The service is available via a single point of access number, contactable 8am to 8pm 7 days a week on 0300 300 2016