This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website or use our services.
General Data Protection Regulation (GDPR)
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it. A new act, the General Data Protection Regulation (GDPR), came into force on Friday 25th May 2018.
GDPR is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU, it covers anywhere in the world in which data about EU citizens is processed.
The GDPR is similar to the Data Protection Act (DPA) 1998 (which the practice already complies with) but strengthens many of the DPA’s principles.
We have a named Data Protection Officer and Caldicott Guardian in place, as we always have, and details of both of these are contained in our Privacy Notices.
You will find links below to general GDPR information documents, our Privacy Notices and also a form for you to complete should you wish to access to your medical record.
Click on the links below to read each document:
Data Protection Information Poster for Children
GDPR Patient Information Leaflet
Request for Access to Records Form
Follow this link to see how NHS Digital are using your data and view their transparency notices.
Follow this link for the NHSE Data provision notice for covid-19 at risk patients data extraction
National Data Opt Out Programme
NHS England are introducing a new tool that patients can use to opt out of their confidential patient information being used for reasons other than their individual care and treatment. It will be secure and accessible and will be available from 25 May 2018.
You can read more about this national programme looking at the Government web site by clicking here. Also view our news item here.
Changes to our policy
If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
What information do we collect on the web site?
This privacy statement only covers The Border Practice website. It does not cover all sites that can be linked to from this site, so you should always be aware when you are moving to another site and read the privacy statement on that site.
From time to time on this web site, you may be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services.
By entering your details in the fields requested, you enable The Border Practice and its service providers to provide you with the services you select. Any information you provide to The Border Practice will only be used by us, our agents and service providers and will not be disclosed unless we are obliged or permitted to by law to do so.
We will hold your personal information on our systems for as long as you use the service you have requested and remove it in the event that the purpose has been met or when you no longer wish to continue your subscription.
Security
This site has security measures in place to protect the loss and alteration of information under our control.
Use of cookies
Cookies are small files stored by websites on your computer to make browsing the website a better experience, and to help a website owner to better understand their visitors’ behaviour. Most cookies are very helpful, but if you prefer, they can be turned off*.
Essential Cookies
Some cookies are essential to the working of our website and can not be turned off. You can view a list of cookies deemed essential in the consent pop up box when first visiting the site (Click ‘Cookie Settings’ / ‘Strictly Necessary Cookies’).
Analytics
Our website uses a simple cookie (via Google Analytics ‘GA’) that allows us to:
i) measure website traffic volumes,
ii) better understand how our visitors use the website
Analytics cookies can be turned off using our cookie consent pop up when first visiting the site.
Your general cookie preferences for our website can be changed at any time using the ever present cookie button at the bottom left of a web page.
YouTube Videos
We use services from YouTube to show you embedded health related videos on our website. We embed all of our YouTube videos using YouTube’s ‘No-Cookie-Privacy-Enhanced‘ mode.
You can read more about YouTube’s privacy enhanced mode here:
https://support.google.com/youtube/answer/171780?hl=en-GB#zippy=%2Cturn-on-privacy-enhanced-mode
Note: If you visit a page containing a YouTube video and are already logged in to a YouTube or Google account, Google may then use additional cookies for security purposes, to remember your preferences, and receive information about the videos you watch for analytics and advertising purposes and collect data linked to your Google account.
For more information, see the Google Privacy Policy:
https://policies.google.com/privacy?gl=GB&hl=en-GB#intro
Third Party Cookies
A note on ‘Third party’ cookies: Third party cookies are set by someone other than the owner of the website you’re visiting. Some of our web pages may also contain content from other sites, who may set their own cookies if you subsequently visit their site, or if you are already logged in to their services. Also, if you share a link to one of our pages or news items for example, the service you share it on (e.g. Facebook) may set a cookie on your browser. We have no control over third-party cookies – you can always turn them off in your own browser settings, but not through our site.
Remember that you can always review, manage and delete cookies in your own browser’s privacy settings, at any time.
* How you turn off cookies is based on the browser you are using, and not the type of computer. So the method is slightly different for Chrome, FireFox, Internet Explorer, Safari and other browsers.
For helpful information about managing and clearing cookies in your browser, please see the following link: https://www.aboutcookies.org.uk/managing-cookies