Have you seen our ‘Self Care Aware’ leaflets? The five surgeries in Aldershot worked together to produce some leaflets and other items to help all our patients access the most appropriate service for their care. Two of our documents are linked below and they contain lots of useful information. Please do download them to read and keep handy or simply drop into the surgery and pick up your own copy. We have some other information in the surgery that you may also find useful.
Self Care Information to keep by your phone
Self Care Leaflet with more detailed information
We are pleased to say that we now take debit and credit card payments using a secure system. We accept all the major credit cards, via chip/pin or contactless payments.
This will streamline payment for any chargeable items.
GP Services available until 8pm
Evening and weekend access to GP and Nurse appointments launches for all patients in Aldershot.
Local people now have access to later appointments as GP services will be available until 8pm thanks to a new scheme introduced in our area.
Weekend appointments will also be available for routine GP services. The changes mean an increase of opening times and forms part of the CCG’s commitment to improving access to healthcare for local people.
This will not be a walk in service, patients must have an appointment and should contact their own GP Practice in the usual way to book these new appointment times.
All the Aldershot practices have teamed up to offer appointments for local patients but these may not always be at your usual practice or surgery – all the options will be explained to you by the receptionist when you are booking your appointment.
Those who feel unwell are still urged to contact their local pharmacy, GP or phone 111, the NHS non-emergency telephone number; to reduce the pressure on A&E departments and hospitals.
The NHS Friends and Family Test
The NHS Friends and Family Test (FFT) is an opportunity for you to easily provide feedback on the services that we provide at The Border Practice. We value your feedback as it helps us to develop our services.
Please just click on the link below to start the short survey. Should you not wish to complete the survey on-line, please ask one of our team for a printed copy.
Access the survey by clicking here
If you have a Patient Access log-in (On-Line Appointments and Repeat Prescription Service), you can now view your medication, allergies and immunisations that we have recorded for you on our clinical systems. To view this information all you need to do is log-in as if you were making an appointment; you will then see a new section marked ‘Medical Record’. Just click on ‘View Your Medical Record’ and the details will show. Please note that this information can only be viewed via your personal Patient Access log-in. If you don’t yet have a log in, just follow the link at the top of our home page and request a log in or contact reception.
If you feel you need urgent medical advice during the day you can call the 111 service. This is also the number you dial when our surgery is closed to access the Out-of-Hours service. Simply dial 111 on any phone and you will be connected to a skilled advisor who will be able to assess how best to deal with your query.
Call 111 when it’s less urgent than 999
To access the Patient Access system you will need a log in. Once you have a log in you can book and cancel appointments, order repeat medication, see your medicaion, allergies, vaccinations and coded information from your medical record On-Line 24 hours a day.
You can request a log in by following this link: https://patient.emisaccess.co.uk or asking the reception team to register you for Patient Access. Once you are on the registration web site, click on the left-hand green ‘Register’ button to complete your registration. It will take approximately one working day for the system to update with your new log-in to enable you to order medication. It will allow you to book an appointment immediately.