If you’re logging into the Patient Access App/web site to order medication/book appointments, the system providers now seem to be asking patients to set up two-factor authentication. If you’re having issues with this just click on the ‘Support Centre’ link on the sign in page and that will take you to more information. If you still have issues setting this up, an alternative is to start using the NHS App instead. You’ll also need to set this up if you have not done so already, but we understand that it is easier to use.
